Terms of Use


These Terms of Use apply to all users of the website (our Website). This Website is operated by Baby First Limited, trading as Love To Dream™ NZ.

By using this Website, you accept and agree to our Terms of Use. Please read them carefully as they provide the legally binding terms by which you agree to use the Website, including purchasing goods.

We may from time to time, change or add content to this website (including our Terms of Use) without notice. At all times, we will try to ensure that the images on our Website are as accurate and as close to the actual product as possible. It is essential that you use the actual written descriptions of each product when deciding to purchase a product from Love To Dream™. Further the information we provide is not medical, health or parenting advice. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

Ownership and intellectual property

The Website and all content (photos, illustrations, videos, product descriptions and information) on the Website are owned or controlled by Love To Dream™. All right, title, and interest in and to the content available via the Website, in the products displayed on the Website, and Website itself (including the selection, compilation, arrangement and layout of the content) are the property of Love To Dream™ and protected by copyright, trade mark, patent, design and/or other intellectual property rights and laws to the fullest extent possible. Click here for more information. 

Subject to your strict compliance with these Terms of Use, you are permitted to use the Website and its content for your personal use. No copying, communicating or other distribution of the content (or any part thereof – including any product descriptions or photos) is permitted without our express permission in writing. Nothing in these Terms of Use gives you any ownership of, or any other intellectual property interest in, any content. Permission to use or access the Website may be immediately suspended or terminated without advance notice or liability to you, in the event you are in breach of these Terms.

In using the Website, you must respect the intellectual property and other rights of Love To Dream™. Your unauthorised use, reproduction, communication or other distribution of any content (including our brand photography and videos) may breach intellectual property, privacy or other laws, and any such use may result in your personal liability, including potential criminal liability.

You agree that in using the Website you will not:

  1. monitor, gather, copy, or distribute any content (except as may be a result of standard search engine activity or use of a standard browser) on the Website or by using any robot, rover, “bot”, spider, scraper, crawler, spyware, extraction tool, or any automatic or manual process;
  2. use any content in a manner that suggests an association with any of our products, services, or brands;
  3. you will not make any modifications to any content on the Website;
  4. you will not copy, modify, reproduce, archive, communicate or otherwise distribute, create derivative works from, publish, or otherwise use or exploit our content (in whole or in part) in any way for any purpose except as specifically permitted by these Terms or with our prior written consent; and
  5. you will not insert any code or product to manipulate our Website in any way that adversely affects any user experience or breaches any privacy laws.

We may immediately suspend or terminate the availability of the Website and its content (and any part thereof) in our sole discretion, without advance notice or liability.

These Terms include only narrow, limited grants of rights to use and access the Website and its contents. No other right or licence may be construed, and all rights in the Website and contents are reserved by Love To Dream™ and other third parties. Any unauthorised use of the Website, and any content (or part thereof) for any purpose is prohibited.

Pricing

All prices on the www.lovetodream.co.nz website are listed are in New Zealand Dollars (NZD) and include GST. The prices indicated exclude freight and handling.

Prices are subject to change without notice. Love To Dream™ will at all times use our best efforts to ensure that the prices on this Website are accurate at any point in time. The prices displayed on this Website are only current at that particular point in time & we reserve the right to change our prices at any time without prior notice. When price changes occur, they will be automatically updated on our Website.

Faulty Products

Love To Dream™ takes great pride in supplying quality products. If your product/s is found to be faulty as a result of a manufacturing defect, please contact us within 14 days of the date of sale. We will then work with you to rectify the situation. Love To Dream™ reserves the right to assess the condition of the returned goods prior to offering a repair or replacement. A repair or replacement may be refused if the fault is considered to be normal wear and tear rather than of a manufacturing origin. If the fault is deemed to be of a manufacturing origin, the product will be repaired or replaced and returned to you as soon as possible. 

Substitutions

In some circumstances, we may experience difficulties in our supply of products, and we reserve the right to substitute alternative products or services of equal or greater quality and value at no extra cost to you. If this is the case, we will contact you prior to despatching the substitution and you will have the right to cancel your order, and if you decide to cancel, then we will offer you a refund of the price including any delivery costs (if paid). 

Liability

You must follow any advice we give you to keep products we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice including where damage is caused by your lack of maintenance of the products in accordance with the instructions. You are responsible for maintaining the products over time and for ensuring that they continue to be safe to use. Except as set out below, we shall not be liable for any indirect or consequential losses or damages that arise out of a product fault not caused by us.

Please note that we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an event outside our reasonable control that directly or indirectly delays or prevents our timely performance under the Contract. Any agreed dates or times shall be postponed automatically for the period of delay arising from the event.



Product descriptions

We take reasonable care to ensure that the products on the website are described accurately and fairly and that the product information shown is correct and up-to-date. However, it is important for you to note that:

  • the images of products on the website are for illustrative purposes only;
  • packaging of products may vary from that shown on the website;
  • any weights, dimensions and capacities shown on the website are approximate only;
  • the colour reproduction that you see on the website will depend on your equipment and we cannot guarantee that your display of any colour will accurately reflect the colour of the product when you receive it;
  • there may be other minor differences between the product and its description on the website;
  • all products are subject to availability. We will inform you as soon as possible if we are unable to supply any products or services and we may offer you a substitute of equal or higher quality and value.