Shipping & Returns


Love to Dream™ NZ offer free shipping on all orders $100 or over, New Zealand wide. Orders under $100.00 will be charged a flat rate of $8.00 for courier and $12.00 for rural delivery.

Dispatch & Delivery Timeframes

We aim to have all orders processed for dispatch within 24 hours of the next working day from when the order was placed. You should receive your tracking information via email by the end of that working day, or at the latest by the end of the following working day.

When ordering on or around a weekend or public holiday, please allow more time for your order to get to you.

From the time you receive your tracking, please allow between 2–3 working days for delivery to standard New Zealand addresses. Rural locations can take longer, depending on your location within New Zealand.

For more information, please see our Shipping Policy.


We have a 30 day returns policy, which enables you to change your mind about a purchase and get a full refund, provided that the item is in its original condition.

Please note that our shipping costs – whether charged or free in the original purchase – may be deducted from the total value of your refund. We also reserve the right to decline a return that does not meet our criteria.

For more information, please see our Returns & Exchanges page.